Privacy Policy
Last Updated: December 3, 2025
Pets Care Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
Information You Provide:
- Pet Information: Name, type (dog/cat), breed, birth date, gender, weight, and photos of your pets
- Health Data: Symptoms you describe, AI health analysis results, and veterinary visit records
- Calendar Events: Scheduled appointments, reminders, and care activities
Automatically Collected Information:
- Usage Analytics: How you interact with the app (screens viewed, features used)
- Device Information: Device type, operating system version, app version
- Crash Reports: Technical information to help us fix bugs and improve stability
How We Use Your Information
- Provide App Functionality: Store your pet profiles, track events, and deliver AI health analysis
- Improve Our Services: Analyze usage patterns to enhance features and user experience
- Send Notifications: Remind you about scheduled events (with your permission)
- Process Subscriptions: Manage your Premium subscription through the App Store
Data Storage and Security
Your pet data is stored locally on your device using encrypted storage. We do not upload your pet profiles or photos to our servers.
When you use the AI Health Analysis feature, your pet's photo and symptom description are sent to OpenAI's API for processing. This data is not stored permanently and is used solely to generate health insights.
Third-Party Services
We use the following third-party services:
- Firebase Analytics: To understand app usage and improve features
- Firebase Crashlytics: To detect and fix technical issues
- OpenAI API: To provide AI-powered health analysis
- Adapty: To manage subscription purchases
- AppsFlyer: To measure app install attribution
Each service has its own privacy policy, and we encourage you to review them.
Your Rights
- Access: View all data stored in the app
- Delete: Remove your pets, events, or entire app data at any time
- Opt-out: Disable analytics collection in your device settings
- Control Notifications: Manage notification preferences in app settings
Children's Privacy
Our app is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by updating the "Last Updated" date above.